FAQ

What is your jewelry made from?

Most of my jewelry is made from sterling silver and brass and occasionally gold.   Vitreous glass enamel is fused into the the open and recessed areas for a modern piqué-a-jour and cloisonné method to provide long lasting and jewel like color.  

How long does your shipping take?

All my jewelry is created at my home studio and is custom made and expect pieces to ship in 1-2 weeks unless otherwise noted in the product description.  You will receive a email notification with your tracking number one the item has shipped.  First class USPS usually takes 3-4 days for delivery once the item has shipped. International shipping can take 10+ days for delivery once the item has shipped.

How do I care for  my jewelry?

The jewelry I create is made to last, but to last needs to be cared for.  Jewelry made of sterling silver or brass will develop a surface patina over time with exposure to oxygen and moisture.  It is a natural process and nothing is wrong with the piece if it darkens.  Generally jewelry that is taken off and stored when sleeping, showering, swimming has a longer lifespan.  

How do I clean my jewelry?

You can use polishing cloths to clean jewelry so long as it's not plated.  There are special polishing cloths that are impregnated with a polishing compound that will remove the tarnish.  You can purchase these cloths through our online shop.  

You can also clean with a solution of lemon and baking soda or take to any local jeweler to have cleaned.  

Do you take custom orders?

I do take orders on a case by case basis.  Please send me a note to start the conversation.  

Do you offer wholesale? 

Yes, and looking for wholesale partners!

I have previously worked with Witchita Art Museum, Belleuve Art Museum, and retail boutiques throughout the country.  Looking forward to working with your established brick and mortar location for wholesale orders. 

Please send me a note at maijabrianne (at) gmail.com to start the conversation. 

What is your return policy?

I am happy to accept returns for store credit or an exchange.  Items must be in original condition and returned within 14 days of receiving the package.  All returns must be pre-authorized via email.  Return shipping is the responsibility of of the customer.    If items arrive damaged or broken we will replace the items free of charge.  If you are requesting an exchange for a different item, you will be charged for return shipping and any additional amount if your new item is more than the original piece ordered.  Sale items and custom orders are not eligible for refunds and will be dealt with on a case by case basis.